SHBE Support
SHBE Support
Resolve issues quickly. Stay focused on execution.
Contact Us
General Support
support@shbeofficial.com
SHBE Strategist Support
support@shbestrategist.com
Response time: 1–2 business days
Strategist Support
I didn’t receive my login link
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Check your spam, promotions, or updates folders. Login links expire after a short time. Request a new login link from the login page if needed.
My card was charged but I can’t access the app
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Log in using the same email used at checkout. If access still fails, contact Strategist Support with your receipt email.
I want to update my payment method
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Use the customer billing portal linked in your receipt email to update your card or payment details.
How do I cancel my subscription?
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Subscriptions can be canceled through the customer billing portal linked in your receipt email. Cancellation stops future renewals while preserving access through the remainder of your billing period.
I canceled but still have access
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Access continues until the end of your paid billing period. No further charges will occur after cancellation.
General SHBE Questions
Where can I find Discipline Streetwear releases?
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Current Discipline Streetwear releases, armor pieces, and active drops can be found on the official SHBE store.
What is the SHBE Vault?
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The SHBE Vault holds archived legacy pieces from the Motivation Era. These pieces represent where SHBE started before the Discipline Era and Strategist system.
How do I join the SHBE Strategist waitlist?
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You can join the official waitlist through the SHBE Strategist waitlist page. Founding Member access will be limited during rollout.
I have a question about an apparel order
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For apparel order questions, contact General Support with your order number and the email used at checkout.
Policies
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