SHBE Support

SHBE Support

Resolve issues quickly. Stay focused on execution.

Contact Us

General Support
support@shbeofficial.com

SHBE Strategist Support
support@shbestrategist.com

Response time: 1–2 business days

Strategist Support

I didn’t receive my login link +
Check your spam, promotions, or updates folders. Login links expire after a short time. Request a new login link from the login page if needed.
My card was charged but I can’t access the app +
Log in using the same email used at checkout. If access still fails, contact Strategist Support with your receipt email.
I want to update my payment method +
Use the customer billing portal linked in your receipt email to update your card or payment details.
How do I cancel my subscription? +
Subscriptions can be canceled through the customer billing portal linked in your receipt email. Cancellation stops future renewals while preserving access through the remainder of your billing period.
I canceled but still have access +
Access continues until the end of your paid billing period. No further charges will occur after cancellation.

General SHBE Questions

Where can I find Discipline Streetwear releases? +
Current Discipline Streetwear releases, armor pieces, and active drops can be found on the official SHBE store.
What is the SHBE Vault? +
The SHBE Vault holds archived legacy pieces from the Motivation Era. These pieces represent where SHBE started before the Discipline Era and Strategist system.
How do I join the SHBE Strategist waitlist? +
You can join the official waitlist through the SHBE Strategist waitlist page. Founding Member access will be limited during rollout.
I have a question about an apparel order +
For apparel order questions, contact General Support with your order number and the email used at checkout.

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